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Terms & Conditions

Last Updated: 03 Jan, 2026

At dovetailer, we are committed to respecting and protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you visit our website or engage with our services. By using our website, you agree to the practices outlined below.

1. Information We Collect

We collect information in order to provide our services effectively and improve your experience on our website.

Information you may provide directly includes:

  • Your name
  • Email address
  • Telephone number
  • Postal address
  • Enquiry or form submission details


We will only collect sensitive information when it is necessary for service delivery and only with your explicit consent.

2. How We Use Your Information

We use your personal information to provide and improve our services, communicate with you, and ensure the smooth operation of our website. This may include:

  • Responding to your enquiries
  • Processing service requests, bookings, or transactions
  • Sending important administrative updates
  • Analysing website performance to enhance user experience
  • Personalising content and communications (with your consent)


We do not sell or rent your information to third parties.

3. Cookies and Tracking Technologies

Our website uses cookies to help improve functionality and tailor your browsing experience. Cookies allow us to remember your preferences and understand how visitors use our site.

You may disable cookies through your browser settings; however, some parts of the website may not function properly without them.

4. Sharing Your Information

We may share your information with trusted third parties, but only when necessary to operate our business or deliver services. This may include:

  • Website hosting providers
  • IT and technical support services
  • Payment processors
  • Professional advisers (legal, financial, etc.)

All third parties handling your information are required to maintain confidentiality and protect your data. We may also share information where required by law, regulation, or government request.

5. Data Storage and Security

We take reasonable steps to protect your information from loss, misuse, or unauthorised access. Measures may include encrypted storage, secure servers, access controls, and regular system monitoring.

Although we strive to safeguard your personal information, no method of online data transmission is entirely secure, and we cannot guarantee absolute protection.

6. Your Rights

Depending on your location and data protection laws, you may have the right to:

  • Access your personal information
  • Request corrections or updates
  • Request deletion of your information
  • Withdraw consent for certain uses
  • Object to processing
  • Request a copy of your data (data portability)


To exercise any of these rights, please contact us using the details below.

7. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices, content, or security of those websites. We encourage you to review their privacy policies before providing personal information.

8. Children’s Privacy

We do not knowingly collect personal information from children under the age of 16 without parental or guardian consent. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

9. International Transfers

Your personal information may be transferred or stored outside your country. Where this occurs, we take steps to ensure the information is handled securely and in accordance with applicable data protection laws.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in law, technology, or our operations. The most recent version will always be available on this page with an updated “Last Updated” date.